Mental health may affect how we think, feel, and function day to day. It could include stress, anxiety, low mood, or irritability. In some instances, these feelings may last or start to affect daily life. If this happens, speaking with a GP could help with assessment and next steps.

For individuals seeking support with their mental health, GPs at Altona North Medical Hub can provide an initial assessment, discuss Mental Health Treatment Plans where appropriate, and help coordinate referrals to psychologists, psychiatrists and other mental health services.

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Why mental health matters

Mental health is closely linked with overall wellbeing, and when it’s affected, it can show up in everyday life in different ways, such as:

  • Sleep and energy levels
  • Focus and motivation
  • Relationships and social wellbeing
  • Work, study, and daily routines
  • Stress and physical health

Having early conversations with a GP can sometimes help identify potential contributing factors and support choices, including referrals to mental health support in Altona and surrounding areas when appropriate.

Signs that support may be helpful

Consider speaking with a GP if you notice any of the following:

  • Trouble sleeping (or sleeping more than usual)
  • Less interest in things you normally enjoy
  • Low energy or feeling tired most days
  • Trouble focusing or making decisions
  • Pulling away from friends or social activities
  • Feeling more irritable, sad, worried, or overwhelmed
  • Changes in appetite or weight
  • Stress feels harder to handle than before
  • Thoughts that feel unusual or hard to explain

Common barriers to seeking support

It is not uncommon for individuals to sometimes delay seeking support due to:

  • Uncertainty about whether symptoms may be significant
  • Not being sure where to begin
  • Concerns about stigma or judgment
  • Worries about cost or access to services
  • Difficulty expressing emotional experiences

These experiences may be common for people seeking mental health services in Melbourne West, as well as surrounding areas such as Altona, Newport, Williamstown North, Laverton North, South Kingsville, and Brooklyn. A GP consultation may help provide structure and clarity around concerns.

Support across different life stages

Mental health concerns may affect people at different life stages and may present in varied ways depending on circumstances:

  • Young people may sometimes experience academic pressure, anxiety, or social stress
  • Adults may experience work-related stress, burnout, or low mood
  • Perinatal individuals may experience emotional changes during pregnancy or early parenthood
  • Older adults may sometimes experience grief, loneliness, or health-related emotional changes

Care discussions are typically tailored and consider individual needs and preferences.

How GPs may support mental health care

At Altona North Medical Hub, GPs may act as a first point of contact for mental health-related concerns, providing assessment and coordinated care support. This may include:

  • Discussing symptoms and overall wellbeing
  • Completing initial mental health assessments
  • Exploring possible contributing factors
  • Developing a Mental Health Treatment Plan (MHTP) where considered appropriate
  • Discussing lifestyle and wellbeing strategies
  • Considering medication where clinically suitable
  • Referring to psychologists or psychiatrists if needed
  • Providing ongoing review and monitoring
  • Supporting coordination between different care providers

In many cases, patients begin their care journey through GP mental health care in Altona North, which allows early support. Depending on your circumstances, your GP may also discuss whether a Mental Health Care Plan is appropriate and help coordinate ongoing care with other healthcare providers.

Mental Health Care Plans (MHCP)

A Mental Health Care Plan is a structured care plan that a GP may develop to support individuals experiencing mental health concerns.

What is a Mental Health Care Plan?
It is a Medicare-supported plan that may outline an individual’s needs, goals, and possible treatment pathways, including referral options.

Who may be eligible?
A MHCP may be considered for individuals experiencing mental health concerns such as anxiety, depression, or other psychological conditions where ongoing support might be appropriate.

Possible benefits of a MHCP

  • Can provide access to Medicare-subsidised psychology sessions (if eligible)
  • May support structured care planning
  • Could assist in clarifying treatment goals
  • May support referrals to psychologists or specialists
  • Can improve coordination of care

What the process may involve

  • GP consultation and discussion of concerns
  • Discussion of symptoms and overall wellbeing
  • Development of a mental health care plan, if necessary
  • Referral to psychologists or other services if required
  • Ongoing GP review and follow-up if needed

Mental Health Concerns Your GP Can Assess and Support

Mental health concerns can affect people in different ways and at different stages of life. Some of the more common conditions and concerns that may be discussed with a GP include:

Mood disorders
Conditions such as depression and bipolar disorder can affect mood, motivation, energy levels and daily functioning. GPs can provide an initial assessment, discuss treatment options, and coordinate ongoing support where appropriate.

Anxiety disorders
Anxiety disorders may involve excessive worry, panic, fear or avoidance behaviours that interfere with daily life. GPs can help assess symptoms and discuss appropriate management and support options.

Trauma-related disorders
Conditions such as post-traumatic stress disorder (PTSD) may develop following exposure to traumatic events. GPs can provide an initial assessment and assist with referrals to appropriate mental health professionals.

Psychotic disorders
Psychotic disorders, including schizophrenia, can affect thinking, perception and behaviour. Management often involves a multidisciplinary team, with GPs playing an important role in ongoing care and coordination with specialist services.

Eating disorders
Eating disorders can affect both physical and mental health and may require support from multiple healthcare professionals. GPs can assist with assessment, monitoring and referrals where appropriate.

Substance use and addiction concerns
Alcohol, prescription medications and other substances can affect mental health and overall wellbeing. GPs can discuss concerns, provide support, and connect patients with appropriate treatment services.

Personality disorders
Personality disorders can affect the way individuals think, feel and relate to others. GPs may assist with assessment, ongoing support and referral to mental health professionals when appropriate.

Access to Psychology Services

Where appropriate, your GP may recommend psychological support as part of your care plan.

Altona North Medical Hub is co-located with Hobsons Bay Psychology, an independent psychology service providing support for children, adolescents, adults, couples and families. This can help streamline access to psychological support for patients who may benefit from ongoing therapy.

Your GP can discuss referral options and help determine the most appropriate support pathway based on your individual needs and circumstances.

Support and next steps

If you need support for mental health concerns in Altona North or nearby suburbs, book an appointment with a GP at Altona North Medical Hub. Your GP can provide an initial assessment, discuss Mental Health Care Plans where appropriate, and help connect you with the right support services.

Professional Support Resources
If you’re looking for trusted health information, mental health support, or crisis help, these national Australian organisations may be helpful.

Healthdirect Australia
Provides government-funded health information and advice.
Website: www.healthdirect.gov.au

Beyond Blue
Offers information, support, and resources for anxiety, depression, and mental wellbeing.
Website: www.beyondblue.org.au

Lifeline Australia
Provides 24-hour crisis support and suicide prevention services.
Website: www.lifeline.org.au

Headspace
Provides mental health support and services for young people aged 12 to 25.
Website: www.headspace.org.au

Frequently asked questions
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When should I see a GP about my mental health?
If you’ve been feeling stressed, anxious, low, or overwhelmed for a while, or if your mental health is affecting your daily life, it may be a good time to see a mental health GP in Altona North. Your GP may talk with you about your concerns and the support options that may be right for you. A GP can provide an initial assessment and discuss appropriate support options.

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What happens at a mental health appointment?
Your GP may ask about how you’ve been feeling, your overall health, and how things are affecting your daily life. They may carry out an initial assessment, discuss treatment options, and, if appropriate, prepare a Mental Health Treatment Plan or refer you to other mental health professionals.

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What is a Mental Health Care Plan?
A Mental Health Care Plan (MHCP) or Mental Health Treatment Plan is a plan your GP may prepare if it’s appropriate for your situation. It may include your treatment goals, referrals to psychologists or other mental health professionals, and follow-up appointments with your GP. Eligible patients may also be able to access Medicare rebates for certain psychology services.

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Can my GP refer me to a psychologist or psychiatrist?
Yes. If appropriate, your GP may refer you to a psychologist, psychiatrist, or another mental health professional based on your needs. At Altona North Medical Hub, referrals may also be made to onsite Hobsons Bay Psychology, helping make access to care more convenient.

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Will my GP continue to support me after I’m referred?
Yes. Your GP may continue to check in on your progress, review your treatment plan if needed, and coordinate with other health professionals involved in your care. Ongoing support is an important part of GP mental health care in Altona North.

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What mental health concerns can a GP help with?
A GP may help assess concerns such as anxiety, depression, stress, and changes in mood or behaviour. If needed, they may discuss treatment options, prepare a Mental Health Treatment Plan, or arrange a referral for additional support.

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Can people from nearby suburbs book an appointment?
Yes. Patients from Altona, Newport, Williamstown North, Laverton North, South Kingsville, Brooklyn, and nearby areas are welcome to book an appointment. If ongoing care is needed, mental health support in Altona and surrounding communities may also be available through local referral pathways.

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Do I need a referral to see a psychologist?
No. You can book an appointment directly with a psychologist without a referral. However, if you would like to access Medicare rebates for eligible psychology services, you will generally need a Mental Health Treatment Plan and referral from a GP, psychiatrist or paediatrician. Your GP can discuss whether a Mental Health Treatment Plan is appropriate for your circumstances and explain the available referral options, including referral to Hobsons Bay Psychology, which is conveniently located onsite at Altona North Medical Hub.

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Is it okay to seek help early?
Yes. Many people speak with a GP when they first notice changes in mood, stress or wellbeing. Seeking support early may help you better understand what you’re experiencing and identify strategies or services that may be beneficial.

What People Think About Us

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Muhammad
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Worst customer service ever experienced I can’t believe how rude this receptionist lady was on the phone absolutely 0 respect she should get fired!! For managers referral this phone call was on 21/01/2025. She was being aggressive on the phone when I asked her if I can come in and then she hung up in my face. I then kept trying to call back to book an appointment as this is my local clinic and I was never answered too.
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Ian profile picture
Ian
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My family and I have been regulars at Altona Medical Clinic for over 20 years. Generally the service is good, but over the last 12 months trying to get an appointment is woeful. Not only must you ring at 8am for an urgent appointment, you are slotted against changing Drs. I tried today at 8am to be told no appointment for 2 days. Sadly that is pushing us out the door to alternative options. Don’t even bother if your a new patient!
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vcaa profile picture
vcaa
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Terrible experience on 20/11 with the female admin staff at kidney west. She’s rude, unhelpful, and completely disorganized. Patients deserve better care and respect, especially in a medical setting.
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Hanash profile picture
Hanash
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Never visit Dr Leon Stesin he’s playing game with ya d got no respect for you at all and the way he talks is discussing
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VIRAL THAKKAR
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"Can you hold for a minute " this is what you get to hear for half an hour on call. Bad experience.
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yen le
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The admin was rude toward the person who was on the phone to have an inquiry. The admin turned around and said the person who was on the phone was having attitude. Could the admin be more patient and listen to inquire before her negative conclusion.
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Adam Moffat profile picture
Adam Moffat
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I haven't been a patient since August 2023 & receive a random missed call, no message left. When I contact them they said i'd seen a doctor the day earlier, was this about payment? No, I wasn't there yesterday & why has someone accessed my patient details to call me? Reception had zero idea as to why I'd been called as there were no notes on my file. I now have serious concerns about my confidential information lodged with them. After 2 hours of awaiting a reply regarding this I have decided to post this review. Beware, as they seem to be unable to explain how or why my information was used & the person on reception seemed to not even care that this was of concern.
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Sue Phillips profile picture
Sue Phillips
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19 years I’ve been coming to this practice with our whole family but today is my last appointment ever. On my last visit the doctor was so lacking in interest in me and the reason I was there. Today I’ve sat for 1.5 hours in the car waiting to see doctor outside because I had a fever. After an hour I phoned to be told told I’m next and doctor running an hour behind. Multiple phone calls over next 30 mins and I am repeatedly told I’m next. I’m so sick I just want to go home and crawl into bed. This is cruel and unusual punishment. I’m giving up and going home. To prove how money hungry they are - after 1 hour 40 mins waiting in car - when I phone to say I was cancelling and going to another clinic THEN the doctor can phone me within 2 mins. Review your practices. You’re a disgrace of a clinic. You won’t ever see me again
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Amelia Kirk profile picture
Amelia Kirk
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I also sat in car for over an hr, called clinic don't know when Dr will see you running late. I was very unwell, went to an emergency clinic to be told I had pneumonia. Used to be a good clinic been going to them for years, I must say my own dr is very good but now only works 2 days a week, to get an appointment when you are sick you have to book weeks ahead.sick today not in 3 weeks????????

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Opening hours

We are OPEN 7 Days
Inner West Melbourne’s largest Medical Centre

Mon - Thu 8:00 AM – 8:00 PM
Fri 8:00 AM – 6:00 PM
Sat 9:00 AM – 1:00 PM
Sun 9:00 AM – 1:00 PM

Contact info & details

ANMH is situated inside the Circle Health Hub