The doctors consulting at Altona North Medical Hub operate on a private billing basis. Medicare rebates are available for eligible services.
Standard consultation fees apply to most appointments. Eligible Health Care Card and Pension Card holders are billed directly to Medicare, and children under 16 years receive discounted consultation fees.
Please note that all weekend and after-hours appointments are privately billed, including for concession card holders.
Payment is required on the day of consultation. We accept credit card, EFTPOS, and cash. For eligible services, Medicare rebates can be processed directly onto your debit card at the time of payment.
Please refer to the fee schedule below for further details.
Standard Consultation Fees
| Service | Fee | Medicare Rebate (MBS) | Est. Out-of-Pocket |
|---|---|---|---|
| Standard Consultation | $100 | $45.05 | $54.95 |
| Long Consultation | $170 | $87.10 | $82.90 |
| Mental Health Treatment Plan | $170 | $108.95 | $61.05 |
All new patients will be charged out of pocket fees for their first appointment.
Procedure Fees
| Procedure | Fee | Medicare Rebate (MBS) | Est. Out-of-Pocket |
|---|---|---|---|
| Implanon Insertion | $235 | $87.55 | $149.65 |
| Implanon Removal | $239 | $91.75 | $149.65 |
| IUD/Mirena Insertion and Removal (under 25 years) | Bulk Billed | N/A | N/A |
| IUD / Mirena Insertion (25+ years) | $383-$433 | $188.35 | $200-$250 |
| IUD / Mirena Removal | $97 | $43.90 | $53 |
| IUD Removal + Insertion | $383-$433 | $183.60 | $200-$250 |
| Iron Infusion | $287.10 | 87.10 | $200 |
| Treatment Room Fee | $20 | Not claimable | $20 |
* Some fees may vary between GPs and procedures. Please confirm with reception at time of booking.
Did Not Attend (DNA) Fee
| Fee Type | Amount |
|---|---|
| Did Not Attend (DNA) / No-Show Fee | $50 (charged when appointment not cancelled with adequate notice) |
If you are unable to attend your appointment, please let us know as soon as possible. Our reception team is happy to assist with any changes when sufficient notice is given.
A Did Not Attend (DNA) fee of $50 will apply if you miss your appointment or do not reschedule in advance. To avoid this fee, please provide at least 2 hours’ notice to cancel or reschedule. Outstanding DNA fees must be paid before booking future appointments.
Important Notes
* Out-of-pocket estimates are indicative only and assume private billing with the 85% Medicare benefit applied to the schedule fee.
* This fee schedule is reviewed periodically. Patients are encouraged to confirm fees at the time of booking.
Photo ID Required for New Patients and Non-Medicare Card Holders
To help us verify your identity and maintain accurate patient records, all new patients and patients who do not hold a Medicare card are required to present a valid photo ID at the time of their appointment.
Accepted forms of photo identification include:
- Australian driver’s licence
- Passport
- Proof of Age card
- Government-issued photo identification
Thank you for your understanding and cooperation. If you have any questions before your appointment, please contact our friendly reception team.
Types of Appointments
At ANMH, GPs offer both face-to-face appointments and telehealth consultations for eligible patients.
While doctors aim to call as close as possible to your scheduled Telehealth appointment time, occasional delays can happen. Please ensure you are available around your booking time. If you need your call to be as close as possible to your scheduled time, please let reception know when booking.
Our clinic operates by pre-booked appointments. Walk-in patients may be accommodated where possible, and all urgent medical concerns will be triaged accordingly.
Communication Policy
You can contact ANMH by phone, fax, or email for general enquiries. Please note that emails are not monitored 24/7 and should only be used for non-urgent matters. We kindly ask that you allow up to 2 business days for a response to email enquiries. For urgent concerns, please contact the practice by phone, on (03) 9393 3900.
The best way to speak directly with your GP is by booking a Telehealth appointment, if you are eligible, as this ensures dedicated time with your doctor to discuss your health concerns.
Doctors consulting at ANMH may be available to take patient phone calls in certain circumstances. However, to protect patient privacy and ensure quality care, if your doctor is with another patient at the time of your call, they may return your call when available.
Our reception team is trained to assist with patient enquiries and triage processes, however they are not clinically trained. In some cases, you may be referred to speak with a nurse so your concern can be assessed and managed appropriately.
After hours medical care
For after hours medical care, please call Hello Home Doctor on 13 41 00.
