Consultation Fees
The doctors consulting at Altona North Medical Hub operate on a private billing basis. Medicare rebates are available for eligible services.
Reduced consultation fees are offered to concession card holders (including Health Care Card and Pension Card holders) and children. Please note that all weekend and after-hours appointments are privately billed, including for concession card holders.
New patients: To support the time required for initial consultations, all new patients are charged the standard consultation fee for their first appointment, including children and Health Care Card (HCC) or Pensioner Concession Card (PCC) holders. After your initial appointment, discounted fees may apply where eligible, at the discretion of your treating GP.
Payment is required on the day of consultation. We accept credit card, EFTPOS, and cash. For eligible services, Medicare rebates can be processed directly onto your debit card at the time of payment.
Please refer to the fee schedule below for further details.
| TYPE OF CONSULTATION | FEE | REBATE | OUT OF POCKET COST |
|---|---|---|---|
| IN HOURS FEE | |||
| Level A – Short | $47.00 | $20.05 | $26.95 |
| Level B – Standard (less than 20 mins) | $97.00 | $43.90 | $53.10 |
| Level C – Long (over 20 mins) | $168.00 | $84.90 | $83.10 |
| Level D – Extended (over 40 mins) | $246.00 | $125.10 | $120.90 |
| AFTER HOURS / SUNDAYS / PUBLIC HOLIDAYS: FEE | |||
| Level B – Standard (less than 20 mins) | $115.00 | $57.15 | $57.85 |
| Level C – Long (over 20 mins) | $188.00 | $98.00 | $90.00 |
| Level D – Extended (over 40 mins) | $266.00 | $137.40 | $128.60 |
| IN HOURS: CONCESSION FEE | |||
| Level A – Short | $37.00 | $20.05 | $16.95 |
| Level B – Standard (less than 20 mins) | $78.00 | $43.90 | $34.10 |
| Level C – Long (over 20 mins) | $140.00 | $84.90 | $55.10 |
| Level D – Extended (over 40 mins) | $212.00 | $125.10 | $86.90 |
| MENTAL HEALTH: FEE | |||
| 2715 Mental Health Care plan (20 mins) | $170.00 | $100.20 | $69.80 |
| 2717 Mental Health Care plan (40 mins) | $245.00 | $147.65 | $147.65 |
Please note, fees are subject to change and may be updated periodically.
Cancellation & Did Not Attend (DNA) Policy
If you are unable to attend your appointment, please let us know as soon as possible.
- A Did Not Attend (DNA) fee of $30–$50 will apply if you miss your appointment or do not reschedule in advance.
- To avoid this fee, please provide at least 2 hours’ notice to cancel or reschedule.
- Our reception team is happy to assist with any changes when sufficient notice is given.
- Outstanding DNA fees must be paid before booking future appointments.
Types of Appointments
At ANMH, our independent practitioners offer both Face-to-Face appointments and Telehealth consultations for eligible patients.
Communication Policy
You can contact ANMH by phone, fax, or email for general enquiries. Please note that emails are not monitored 24/7 and should only be used for non-urgent matters. We kindly ask that you allow up to 2 business days for a response to email enquiries. For urgent concerns, please contact the practice by phone, on (03) 9393 3900.
After hours medical care
For after hours medical care, please call Hello Home Doctor on 13 41 00.
